Privacy Policy

Last updated: March 2026

1. Information We Collect

When you place an order or interact with our website, we may collect the following information: your name, email address, shipping address, and payment details. Payment information is processed securely by Stripe and is never stored on our servers. We may also collect non-personal data such as browser type, device information, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

We use your personal information to process and fulfill your orders, send order confirmations and shipping updates, respond to customer service requests, and send occasional promotional communications if you have opted in. We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Third-Party Services

We work with trusted third-party providers to operate our business. Stripe processes all payment transactions securely. Vercel provides website hosting and infrastructure. These providers have access only to the information necessary to perform their services and are obligated to protect your data in accordance with their own privacy policies and applicable laws.

4. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device. You may disable cookies in your browser settings, though this may affect certain website functionality such as your shopping cart and language preferences.

5. Data Protection & Your Rights

We are committed to protecting your personal information in compliance with the EU General Data Protection Regulation (GDPR) and Japan's Act on the Protection of Personal Information (APPI). You have the right to access, correct, or delete your personal data at any time. You may also request a copy of the data we hold about you or withdraw your consent to data processing.

6. Contact Us

For any questions regarding this policy or your personal data, please contact us at support@livaya.store.