Frequently Asked Questions

KSM-66 is a patented Ashwagandha root extract standardized to 5% withanolides, and is the most extensively studied Ashwagandha ingredient in academic literature, with 24+ peer-reviewed publications. It is derived exclusively from the root of Withania somnifera, an adaptogenic herb traditionally used for over 3,000 years in Ayurvedic wellness practice. KSM-66 is produced using a unique water-based extraction process that preserves the full spectrum of the root's natural compounds. Withanolides are the characteristic compounds of the root and are commonly used as a marker for quality and standardization.

As a dietary supplement, take 1-2 capsules daily with a meal. Many people prefer taking it in the morning or early afternoon as part of their daily routine. For best results, use consistently for at least 4-8 weeks, as herbal traditions typically encourage regular, continued use. This is a food, not a medicine; always consult your healthcare provider before starting any new supplement, especially if you have existing health conditions, are pregnant, breastfeeding, under 20 years old, or taking medication.

Standard delivery takes 5-7 business days within Japan, with orders processed in 1-2 business days after payment confirmation. You will receive a tracking number by email as soon as your order is dispatched via tracked shipping. During peak seasons or promotional periods, processing may take an additional 1-2 days. For any delivery concerns, our support team at support@livaya.store is ready to assist you.

We offer a 30-day full refund guarantee from the date of delivery. If you are not completely satisfied with your purchase, contact us at support@livaya.store to initiate a return. Products must be returned in their original, unopened packaging to be eligible for a refund. Once we receive and inspect the returned item, your refund will be processed to the original payment method within 5-10 business days. Return shipping costs are the customer's responsibility unless the issue is due to a defect or fulfillment error.

Ashwagandha KSM-66 is a dietary supplement and is generally well tolerated by most healthy adults. However, it may interact with thyroid, blood sugar, blood pressure, and immunosuppressant medications. It is also not recommended for pregnant or nursing women without medical supervision. We strongly recommend consulting with your healthcare provider before combining any supplement with prescription medications to ensure there are no concerns specific to your individual health profile.

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Yes — save 15% on 2-packs and up to 18% on 3-packs, automatically applied at checkout with no coupon code needed. Bundles are the most popular choice among our customers, as they ensure an uninterrupted supply and deliver the best value per capsule.

Ashwagandha is an herb traditionally consumed as part of daily wellness routines over an extended period. Many people choose to take it consistently for 4-8 weeks or longer so that it becomes a stable part of their habits. Effects and experiences vary from person to person; this is a dietary supplement and results are not guaranteed. We recommend combining daily use with a balanced diet, adequate rest, and regular exercise.

Ashwagandha is not recommended for use during pregnancy or breastfeeding without explicit medical supervision. Some references suggest caution during pregnancy. If you are pregnant, planning to become pregnant, or nursing, please consult your healthcare provider before using any supplement, including Ashwagandha KSM-66.

KSM-66 is a patented, full-spectrum root extract produced using a unique water-based extraction process that preserves the natural balance of the root's compounds. Other Ashwagandha supplements often use leaf extract or unpatented blends with lower and inconsistent withanolide concentrations. KSM-66 is standardized to exactly 5% withanolides and is supported by 24+ peer-reviewed publications, making it the most extensively documented Ashwagandha extract available.

In Ayurvedic tradition, Ashwagandha has long been used as a herb for those seeking restful evenings and balanced daily routines. Ashwagandha has also been the subject of scientific publications examining sleep-related outcomes, including a 2019 paper in Cureus (Langade et al.). As this product is a dietary supplement and not a medicine, it does not treat or cure insomnia or any other condition. If you have persistent sleep difficulties, please consult a healthcare professional.

Yes, Ashwagandha KSM-66 is designed to be taken daily as a dietary supplement and is generally well tolerated for long-term use as part of a balanced lifestyle. Some practitioners recommend cycling — for example, 8 weeks on and 2 weeks off — though this is a matter of personal preference rather than a medical requirement. For personalized advice, please consult your healthcare provider.

Withanolides are naturally occurring compounds (steroidal lactones) found in Ashwagandha root. They are widely used as marker compounds to assess the quality and standardization of Ashwagandha extracts. Our KSM-66 extract is standardized to contain exactly 5% withanolides (25mg per 500mg capsule), ensuring a consistent ingredient content in every serving. A higher withanolide concentration generally indicates a more concentrated root extract.

Our Ashwagandha KSM-66 is sourced from Ixoreal Biomed, the original developer and patent holder of the KSM-66 extraction process, based in Hyderabad, India. The raw material is cultivated on certified farms in the Rajasthan and Madhya Pradesh regions of India, following sustainable agricultural practices. The final product is manufactured in a cGMP-certified facility and undergoes rigorous quality control testing before being shipped to our distribution center in Japan.

Our capsules use HPMC (hydroxypropyl methylcellulose), a plant-based capsule shell, making them suitable for vegetarians and vegans. The formula contains no animal-derived ingredients, no gelatin, no dairy, no eggs, and no honey. The product is also free from gluten, soy, GMOs, artificial colors, flavors, and preservatives.